Privacy  Policy

Learn how Simcorner protects your data. Our Privacy Policy explains how we collect, use, and safeguard your personal information when using the Simcorner App. Trust us to keep your data secure.

SimCorner Pty Ltd (trading as SimCorner)

1. We respect your privacy

(a) SimCorner Pty Ltd (trading as SimCorner) respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy outlines how we collect and handle your personal information.

(b) Personal information refers to information that is identifiable as being about you.

2. Collection of personal information

(a) SimCorner Pty Ltd (trading as SimCorner) may collect personal information that you enter into our application, provide directly to us, or give us in other ways.

(b) You may provide basic information such as your name, phone number, address, and email to enable us to send information, provide updates, and process your orders. We may collect additional information when you give feedback, update preferences, participate in surveys or promotions, provide financial or credit card information, or communicate with customer support.

(c) Additionally, we may collect any other information you provide while interacting with us.

3. How we collect your personal information

We collect personal information in various ways, including when you interact with us electronically or in person, when you use our application, and when we provide services to you. We may also receive information from third parties and will protect it as outlined in this policy.

4. Use of your personal information

(a) We may use your personal information to provide you with updates, services, and information about new products and opportunities. Additionally, we use your information to improve our products and services to better meet your needs.

(b) The application may include third-party social media features. We cannot ensure the security of any information you make public through these features. Please be cautious when sharing personal information in public spaces.

(c) We may contact you via various methods including phone, email, SMS, or mail.

5. Disclosure of your personal information

(a) We may disclose your personal information to employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors, as necessary to provide our services.

(b) We may also disclose your personal information to comply with legal requirements or protect our legal rights, property, or the safety of SimCorner Pty Ltd, our application, and our users.

(c) Personal information may be stored, processed, or transferred between countries outside of Australia, including but not limited to the USA, Singapore, the EU, and the UK.

(d) In the event of a business sale or change of control, we may transfer user data to the new owner, subject to confidentiality agreements.

(e) By providing us with personal information, you consent to the disclosures described above.

6. Security of your personal information

(a) We are committed to securing your personal information. We have implemented appropriate physical, electronic, and managerial measures to prevent unauthorized access or disclosure.

(b) While we take steps to safeguard your information, we cannot guarantee the security of any data transmitted to or from us electronically.

7. Access to your personal information

You can request access to your personal information under the Privacy Act 1988 (Cth). A small fee may apply for this service. If you believe any information we hold about you is inaccurate or out of date, please email us at support@simcorner.com.

8. Complaints about privacy

If you have any concerns about our privacy practices, please write to us at Unit 10 57 Robinson Street, Dandenong, Victoria, 3175. We will take your complaints seriously and respond promptly.

9. Opt-out rights

You may stop the collection of information by uninstalling the application. You can uninstall via your device’s standard uninstall processes. You can also request to opt-out via email at support@simcorner.com.

10. Changes to this Privacy Policy

We may modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or app. Please check back periodically to review our updated policy.

11. Software Application

11.1. When you use our application

We may collect information such as your mobile device ID, IP address, mobile OS, and browser type, as well as usage data. This information helps us analyze user behavior to improve our services.

11.2. Cookies

Our application may use cookies to enhance your experience. Cookies store small files on your device that help identify you when you return. You can choose to reject cookies by changing your device settings, though this may limit the app's functionality.

11.3. Automatic collection

The app may collect information automatically, including device type, unique ID, IP address, operating system, and browser information, as well as usage data.

11.4. Third parties

Our app may contain links to third-party sites or apps. We are not responsible for the privacy practices of these external services. Please read their privacy policies before providing any personal information.

11.5. Geo-location

With your permission, we may use GPS or similar technology to determine your location for displaying relevant information or services. We do not share your location with other users or partners without your consent.